• 10-Sep-2021 to Until Filled (EST)
  • Elizabethtown, KY, USA
  • Full Time

POSITION SUMMARY: This position responds to requests for regional emergency services including crisis line, access to the crisis stabilization units and jail triage dispatch, as well as coordinating intake process and scheduling for the 8 county region mental health and DDID services and monitoring and reporting risk management issues.

QUALIFICATIONS: Minimum Bachelor's degree in behavioral science field and 1 year experience in related field.

SKILL SETS: Demonstrates superior oral and written communication skills for effective customer service/community relations. Possesses an advanced knowledge of Microsoft Office programs including gathering and compiling data to prepare reports. Other demonstrated skills necessary include ability to be calm and attentive, problem analysis/ resolution, organization, dependability and adaptability.

PHYSICAL AND ENVIORMENTAL DEMANDS: Verbal and receptive abilities required to communicate with clients, family members, community partners and other staff. Visual acuity and manual dexterity is required for computer programs and written communications. Work is light with some walking, standing, and sitting.


  1. Promptly answers access line to assess, refer, schedule and/or reschedule caller's need for information and services including crisis line calls and contacting police if necessary for welfare checks
  2. Completes Screenings for Crisis admissions and schedules assessment with on call Evaluator/Therapist
  3. Collects information regarding jail triage requests and contacts on call evaluators to complete Triage.
  4. Monitors emergency weather alerts and other disaster notifications and notifies designated staff of need for precautions
  5. Monitors safety of building, Crisis units, clients and staff.
  6. Monitors security cameras for CCSU and ACSU and reports unusual issues to staff and supervisory chain to ensure safety of clients and staff
  7. Collects information regarding maintenance/safety needs from residents of SMI apartments and notifies designated staff
  8. Consults with supervisory chain and/or designated on call QMHP for critical situations
  9. Coordinates interpretive services for Crisis Evaluations
  10. Updates resource lists on local, state and national level (Specialist 2,3)
  11. Compiles data for reporting of emergency services, as well as outpatient Mental Health and DDID services
  12. Collects and distributes managed care authorizations and denials
  1. Performs other duties as assigned.


  1. Adheres to Communicare, Inc. policies and procedures.
  2. Attends mandatory in-services and other training/educational programs as required.

__________________________________________ _________________


Approved: __________

Effective: __________

Equal Opportunity Employer/Veterans/Disabled

  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Share This Page
Logo Home Locations Staff FAQ Careers Partners Contact Us Why Communicare Crisis Behavioral Health Developmental and Intellectual Disabilities